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This is globally my favoured lounge (next to the FCT in Frankfurt). Friendly service, good food, nice views. You almost wish your flight is delayed.
Ala carte with wine pairing was lovely. Thank you chef/s. Service in lounge was top notch. Quiet personal spaces was appreciated. Unfortunately had to walk all the way from one terminal to another to get to gate E. Do not be fooled by the advertising of Swiss First Class services on their website, of personalised meet and greet and chauffered experiences from gate to lounge. No such thing exist. Perhaps word of advice for who ever was incharge of the front desk at the lounge, rich people don't always wear bling. Maybe less assumptions and just be civil to anyone who pitches up yeah, to avoid bitter after tastes.
This is one of two first class lounges at Zurich Airport. To visit the lounge you can either take a shuttle from the first class lounge in the main terminal, or access the E terminal via the airport train, both of course providing you have a first class ticket or possess the Lufthansa HON level. The lounge was awarded “best first class lounge in the world” by Skytrax in 2022. We can understand why. The interior is exquisite, featuring lots of wood and leather seats. It has comfortable couches for reading and relaxing. In the dining area it has four booths adjacent to the bar that seat up to four people, and in the other dining section there are tables for two and four. The lighting is very nice and makes for a relaxed and stress-free stay in the lounge. The bar is well assorted and the bartender was very open to trying some of our favorite cocktails. The bar features Swiss specialties such as local gins, local beers, and of course Swiss wines. The bar also has a nice champagne and wine selection from other countries than Switzerland. Compared to the Lufthansa first class lounges, this Swiss Air lounge features far better wines. The same goes for the food. The menu is excellent and features options for every taste and preference, including vegetarian options. We tried several appetizers and main courses and were very happy with the quality, taste, and presentation. The staff is very friendly and attentive. We were seated immediately and served water while getting comfortable in our seats. The staff gave good recommendations and asked if we had any allergies. After taking our orders the food was served very promptly, which of course is important if your boarding is coming up. There are no boarding announcements so you need to keep track of your boarding time. There are monitors by the entrance, and the staff at the entrance will also check any changes in your flight schedule. When it is time to board you simply take the elevators to the boarding level of the terminal. After a short walk you will be at your gate, where you of course get to board first. Location: 5/5 Ambience: 5/5 Staff: 5/5 Drinks: 5/5 Food: 5/5 Price/quality: 5/5 (yes, a first class ticket is expensive but the quality of the experience matches the price)
It was not my first visit in this nicely designed SWISS First Class Lounge in Zurich. The service is very friendly and courteous. I liked the food in their à la carte restaurant, although vegetarian options are very limited. Drinks, especially the cocktails were delicious! I enjoyed my stay and I‘m looking forward to relax in this lounge again!