Mcdonald's - Knowsley

The food was cold and the drink spilled all over the bag.

Why give a child’s milkshake with an adults LARGE a meal !!!!

Never brought my 3 drinks. 2 double cheese burgers and 4 chicken nuggets.

The service has definitely changed for the better. But my comments will remain the same until further notice. A couple of days ago, after a hard, long day, hoping it would end in an slightly bit easy day, I went to grab a hamburger. Went to the front to give my order. As I was doing this, a senior member of the staff, without any courtesy, began asking question to the person serving me. This was about someone, before me, had placed an order and wasn 't satisfied.I stopped my order immediately. Still the senior member of the staff had no courtesy to even apologise for the interuption. He then left and I continued with my order. A minute later, the senior staff member returned and again interupted. This time, in a sarcastic manner, I looked at him and stopped my order again and told him to continue. When he finished, I asked if I could continue giving my order. He just looked at me and walked away. No courtesy and no apology whatsoever! Disgusting manner and attitude. If I could, then I wouldn 't give it a single star. If you are going to have Mcflurry ice cream, then I would say Don 't as the machine seems to be never working. And if you really want to have an ice cream, then get one from the nearest corner shop as it 's always a guarantee that it will be available there! Or get a large tub from Tesco nearby. I Went up to the counter to order a quarter pounder with cheese (not as a meal but separate as I don 't wish to order a drink) with chips (fries). I then enquired if they had a mcflurry ice cream available. At first I was been told that there was but then a minute later, I was told that there was none. And so I paid and got my receipt and waited to be called to collect my food. I looked up at the screen to see if I could see the number on my receipt. It wasn 't there but decided to wait and see if it did. Fifteen minutes passed and I couldn 't see the number on my receipt. By this time, quite a few people, who came in after me, collected their food and went. So I went up to the counter and placed my receipt on it. At first, no one seemed to have noticed that I was there with the receipt on the counter. The staff kept on talking to themselves and some even passed the counter, completely ignoring me. But then a nice, young lady, saw me. She looked at the number, as I informed her that I was waiting for my food. She went inside and brought it out and apologised by saying that the receipt must have dropped on the floor. I thanked her and walked out. Accept for the young lady, who brought my food out, I don 't think anyone of the other staff members noticed that I was there at the counter with receipt and that I had been there for such a long time. I have been to this McDonald 's plenty of times, but never have I had to wait for such a long time just for my food. By the time I got home, the fries were cold! And since I live not too far, I always got them fairly hot. But not this time. Completely rubbish service (with the acception of that one young lady)! If I had the opportunity, I would then cancel my order and gone to another fast food joint. But I don 't! Never,ever, have I come across such a rubbish service! It is disgusting that people have to wait for such a long time. And I can say that as I have been going to McDonald 's (not just this one), but others in other parts of the country, since the 1980 's. I have deleted my previous comment, which was flowing with good review but not anymore! This review will not be changed until further notice!

I orderd a chocolate milkshake and a strawberry 1 and we got cartons so if this can not be fixed i will cow for the maccies with a hammer a knock der grid off