Garrett's Downtown Deli - Knoxville

This place is closed!! As in shut down out of business. Yelp is becoming more and more useless since Covid as more than 50% is either outdated or outright wrong.

We enjoyed the deli. The owner is so friendly and so wonderful. The sandwiches were delicious and giant well worth our money. so if you're in town check them out they are worth it

I googled tuna sandwich near me because I had a random craving today. I had never heard of this place, but it popped up. Ok, the sandwich was great sure. However, the real story here is about the customer service. Being a Director in the hospitality world, I am hard to impress where service is concerned, as I am groomed with high expectations. I was attempting to order online and hit a small snag, no biggie, I called the Deli. David, I assume the owner, answered and was so helpful and kind. He took my order over the phone, easy enough, but when I arrived in person to pick it up he called me by name, recalled my order to me, and greeted me as if he had known me all my life. That wasn 't what really impressed me though as I waited for my (awesome) tuna sandwich, I watched and listened as David greeted every. single. person. who entered BY NAME. When a delivery driver named Harry walked in, David announced, Harry, meet Kahla! I decided to sit and enough the atmosphere today while I ate instead of bringing the food back to my boring office, alone. I ate and others came in, chatting with David as if they too had been longtime friends. Sitting in this Deli today, I really felt like I was transported into an old school New York Deli where everyone knows your name . I didn 't even know the Deli was in that building, but I can confirm it is the BEST eatery in that building. What a hidden gem. I will continue to order from the Deli Downtown, and likely become a regular myself because who doesn 't like being treated like a friend instead of an order up! Great job to David and his team. Thank you. I needed this kindness today.

The food was fine however my Italian sub kind of missed the mark. It was missing the banana peppers, and it had turkey on it for some reason. (It was meant to come with ham and salami there was a very small amount of ham and if the third meat was salami, it was very bland no spice) There was very little meat in general on the sandwich.

FANTASTIC food, huge portions, clean setting, super convenient, reasonable pricing, cool atmosphere. No complaints, the owner is a super cool dude :