Starbucks - Knoxville

My girlfriend had a sick card that gave us some free coconut milk lattes and we crushed them and it was sweet

Worst Starbucks I’ve ever been to! The employee was rude!

Completely messed up my order. I ordered mobile order and they threw it away and said sorry you’ll have to get it refunded and so then I just ordered something else and completly messed up all 3 drinks I had ordered and some of the stuff they used to make the drinks with were krogers brand like I’m paying for Starbucks brand why is it kroger. Never getting Starbucks at this location again.

Kailei is the sweetest, most kind, professional and thorough Team Leader this location has had, in my opinion! She always goes above and beyond for Starbucks customers. This job isn 't easy, even in a small kiosk type coffee shop like this one, but she tries very hard and especially when working alone! Dealing with the public isn 't always easy, especially post-Covid but if she makes a mistake, and we all do, she will happily correct it. Her knowledge of Starbucks menu items is second to none as is her kind personality! ?

Haley helped me out with my order. She was so sweet helpful. My order came out fast too! Thank you!