Phoenix - Koebenhavn

Liked everything: the selection was wide, food tasty and really nice service. Special thanks to the waiter Alena for quality service and creating a good atmosphere.

I asked the waiter what was the difference between a marinated beef sandwich and the marinated beef special. He said with the sandwich came 2 pieces of garlic bread and with the special comes home made bread (diffirence 40 Krones). I ordered the special and got some tasty beef with a salad and 2 thin slices of bread. I ordered extra bread and was charged 20 Krones for that. Would not recommend the place. I adressed another waiter about the issue and she was far from interested.

This is one of the worst restaurant I have ever been in Cph. I asked them to if they had a port to charge my phone while I was sitting outside , they said we have inside and then made me sit inside in the sunny summer day next to toilet , and everyone from outside was coming to use it. I was so done that I told them I want to cancel my ice cream which was meant to be served after I finish my meal and they said you cannot cancel it. How can I not cancel it when it’s not even prepared and then they give the ice cream to me on the cofffee cup to eat outside without any spoon which cost like 80DKK . The stuff only one guy which was in his 40s was nice and the rest specially the girl with ponytail blonde was so rude to me. Save your time and never visit this

Very dissapointing. A man who is bald in like 50's is racist and very arrogant. He don't deserve to work in a hospitality and service industry. Customers can be angry and disapoint at some point(which is your restaurant fault) but this man handled the situation aggresively. This person is making your restaurants reputation bad.

I sat outside and it was nice in rain. I got an aubergine sandwich, which tasted fine, but was very oiled!