Wingstop - La Puente

Long Wait Times And They Dont Get Started On Your Order Till You Get There With ID Even Tho Your Online Receipt Says Order Will Be Ready In 16-20 Minutes I Will Not Be Coming Here Again I Will Take My Business Elsewhere Smh..

Poor rating due to poor customer service. Call out your orders when ready. I was waiting for almost an hour, only to find my food getting cold on the rack.

If they’re going to charge these outrageous prices, I expect them to get my order correct. I asked for the wings to be well done, not even close. I’ve had better wings from Vons. I’m done with this place.

All of the staff were in the kitchen, no one in the front. Fries were not appetizing and NO ranch put in pickup order even though the 50 piece comes with 4.

My advice will be Don’t order online. I ordered online and paid online as well. Page said it will be ready in 16-21min. Showed up after 25min because I didn’t want to wait in store. I walked in and said ‘I am here to pick up.’ Girl staff didn’t respond and kept on helping other customers. I thought she is busy so I didn’t mind waiting. She helped others and didn’t even hurry to help me so I said I am here for pick up. Then she brought a receipt and asked me to show her id and credit card. I showed her and she told me it will be ready as soon as possible. I didn’t know what it means. Then she started to make the order then. It seems like she has zero effort to hurry for the order or explain why my order was not made in ahead. It is open kitchen so you can see. But even if my order was super delayed, they are not in hurry just take their time and doing other chores which is so clear that is not part of my order. Absolutely no customer service is expected here and I would not come here again. Just read all the bad reviews here now. If I saw the reviews in ahead, I would have not placed an order here.