Waffle House - La Vergne

Excellent and friendly service, typical food which is okay at best.

One of the cleanest WHs around this area. Service was good and the food was fresh.

The service made the atmosphere bad. The staff seemed to be overwhelmed and stressed, it was New Year 's I 'm sure that added to it. I 've eaten here many times before never an experience this bad. The cooking area was almost disgusting, one of the waitresses grabbed a waffle off the iron after touching her hair with no glove. They were not greeting people as they entered in the way that is their signature. There were moments when the staff was nice, but there were more moments where they were curt with the patrons, one woman said hello kindly and was met with, We saw you . The food was still Waffle House good but if anything else had been open I would 've left. At least three groups did leave commenting on the rude staff on their way out. I want to stress that I pass through and eat at this Waffle House a lot, normally they are kind, but unfortunately this time it was so bad that I had to leave a review. On my way out I overheard a call with the staff and the manager discussing that it was time for at least two of them to leave but no one to cover their shift, the call probably should 've been handled in private somewhere. But gave me insight as to why they were not being professional and kind. Companies have to do better with customer service. We aren 't just paying for food, no one wants to spend money and get treated badly.

Food was decent, as was the service, even though there was a 15 minute hold when we walked in due to there only being a single server for the entire restaurant. Maybe if the company would actually pay their employees a livable wage instead of making them work for tips, they 'd have more employees show up. I always tip well, but any tip should be exactly that, a tip, not what makes up the primary wage. The standard practice of paying servers only $2.13/hr and expecting tipping to compensate needs to be abolished. Either pay a living wage and do away entirely with tipping, or let the tip be the reward for doing a good job and also just being willing to even work in food service.If Waffle House can not afford to pay a livable wage (not minimum wage), then they should not be in business. They 've raised prices but not staff pay. The whole practice is archaic and terrible. Step it up!All these companies complaining that nO oNe WaNtS tO wOrK aNyMoRe but then offer $2.13 an hour for servers to run themselves ragged in hopes of their patrons generosity.

I don't call it the Awful House without reason. But it was the only place open.