El Jalapeño Mexican Grill Ladson

Worst customer service! I received a partial order of food and tried to speak with the manager to give them a opportunity to fix it. They wanted me to pay again to see remake the order correctly. I ordered 2 fajitas meals one with just shrimp and one with chicken and shrimp. The order with chicken and shrimp had 8 shrimp and the order with just shrimp only had 5 shrimp. Please tell me how that makes sense. They did not even try to rectify the situation. Do not patronize this organization, they don’t care about their customers food quality or customer service.

Customer a service is bad. My Texas rice was horrible. Called spoke to manager he said well a Texas rice was here Thursday at closing, I said they never told me to come back they said when I was ready to call ahead and let them know. Well he said that was Thursday night its Saturday @1pm. So he basically said o well, no u won't get a replacement.. To all please do not spend your money where they can careless if you are happy.. Never again

Just left and won't be back. Food was subpar and looked nothing like they show on their website. Service was not good and we waited for an extremely long time for them to process our checks. Didn't even get an itemized bill but by that time we were just ready to leave and didn't bother to ask. Wish our side of town had a Rebel Taqueria!

Tasty, authentic Mexican food and drinks. When they say spicy, they mean it! Many of the staff and customers speaking Spanish—always a good sign! You may have to wait for a table, even if some are empty. I was puzzled at first, but it became obvious once we were seated; it's so they don't overwhelm themselves with too many patrons at once. Our food came very fresh and very quickly.

First, I just want to say that their Margaritas are not just tequila and sour mix. I had the flight, and each one was delicious. The food is authenti. When I tasted the fresh tortillas I knew we had picked the right place. So far it's one of the best Mexican places in the area.