Dunkin' - Lafayette

Great DD. As always, Go on Sunday mornings for breakfast before heading to church. Staff is very efficient and a short wait for our order.

I just got an iced coffee from this dunkin, and I can say that this may be the most disgusting coffee i’ve ever tasted, that was the only time i’ve ever gone to this dunkin, and it will be the last.

Literally the kindest dunkin’ employees i’ve ever met!!

The customer service is pretty excellent here. Today on 1/20/21 at 4:30 PM. I had one of the worst experiences. The sales person was a young female with the glasses. She was very rude, obnoxious and unprofessional!!! I was in the drive thru ready to purchase my food. I asked to use the Apple Pay. She lied and told me it didn’t extend that far. Secondly, I ordered avocado toast … the normal. The avocado was cold. Not room temperature but ice cold. She informed that’s the way it is. I’ve eaten from various Dunkin Donuts and it has never been as cold as it was today. I decided not to purchase it. I wanted a refund. Drove around to the front to get a refund for the purchase. She ask why. I told her again the avocado spread is extremely cold. I don’t want it. She said, “Well you will have to wait until I get the manager’s approval.” I said “No problem.”After about 5 to 10 minutes. She fully refunded for the purchase. The young lady is quite unprofessional and very obnoxious… she needs to be retrained. The 2 young guys are awesome. .

This place is pretty great. It always appears clean and the employees there are always extremely sweet!