Posto Fascina 24h - Lajeado

They charged more than promised. The supply app doesn't work. Half an hour to be able to make the payment because the machines don't work.

They say that gasoline is a value, then when you pay they pass another value, so they make the excuse that it's cheaper if it's in cash, if it's a card it's more expensive, but they only say that after swiping the card. In addition, the supply app does not work at this station.

Excellent service from the employee Tamires. Offers products and is very attentive.

Occurred on 13/05. When we arrived at the gas station, as usual, we chose to pay for the fuel through the gas station 's app, to have a reduced price for the fuel, which had its value (R$4.99) displayed on a poster at the station 's entrance. However, when we arrived at the gas station, a guy came to help us and said that it was costing R$5.14 for fuel, but the gas station attendant, whose name we don 't know, went away and left us alone. We were adrift, until a man came to assist us and his name was Leandro. He told us that the price was higher than what was shown on the poster, we argued that we always pay the price on the poster and he started to be rude. We said that there was such a discount and he took out a price list and tried to insinuate that we had to pay the highest price, as the low price would be an average and even though we said that we always pay the price on the poster, the gas station attendant ignored us. When mentioning the manager 's name, another gas station attendant, whose name we didn 't know, began to make unnecessary comments. I went to the cashier and the attendant told me exactly what I had said to the gas station attendant Leandro. I told my husband to pay the highest amount and then the manager would refund the excess. And at that moment, veiled verbal hostility began on the part of the track team, with pejorative comments and laughter. And when going to the cashier, Leandro asked me why I had asked for his name and if I had anything, we would sort it out later , with a threat in his words. And all the facts were passed on to manager Samantha in real time, who is on leave due to health problems, and the gas station attendant Leandro lied about the reason for the manager 's absence. While we went to pay the cost of fuel, my mother-in-law stayed in the car and listened to nonsense, insults and ridicule about our people, and we heard laughter. Returning to the car, she told us what happened. And I called the manager and explained what happened, asking for support for what had happened.

Horrible convenience. Products displayed for sale without price, upon arriving at the cashier, the attendant stopped selling the product because she did not know the sale value. At the bakery, a total disregard for the customer, delivering the snack anyway, cold, no cutlery, no napkin.