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Contribuisci feedbackThis Starbucks is located inside Target. The young lady was working alone, and there were 12 people in line. She was doing her best to serve everyone quickly, but it was clear from her expression that she was quite frustrated. I think they should have someone help her out next time, especially during busy hours. Overall, I would rate the service a 2 out of 5.
The drink was overly sweet. I wanted to return, but there was no direct phone number available to contact them. When I did try to call and select the appropriate department, the call dropped. Overall, I would rate the food 3 out of 5.
I wanted to give this particular store another chance, but it quickly proved to be a mistake. The service was simply unacceptable at every level. I'm usually not one to cause problems and I rarely leave negative reviews, but this experience pushed me over the edge. There was a complete lack of basic courtesy, and the employee (who didn't have a name tag) was openly rude and seemed visibly annoyed. She heated up my order despite my explicit request not to, spilled a drink on my personal tumbler, and didn't even bother to clean it up. It's nearly impossible to leave feedback on the Starbucks website, which is why I'm sharing this publicly. I think I’m done with this location, and from now on I’ll be supporting more locally owned coffee shops where courtesy and accountability still exist.
I’d give a -5 if I could. Absolute piece of work customer service by all the employees at this particular Starbucks. I’ve never seen such a terrible service in any other Starbucks I’ve ever been. If they don’t appreciate the work they should just quit and find something else to do with their free time. They act like customers are bothering them just by placing an order. Please don’t go in the morning unless you want them to ruin your coffee and your day for you. Starbucks should really look into the matter and take action to save their reputation and customer.
The morning shift should not work there in the morning, I’ve gone there a few times and TITA is so rude and talks to customers like she hates her job.
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