Dunkin' - Lakeland

Absolute terrible service here. Only four cars in line ordered two coffees and a dozen donuts… Said no plain donuts yet I open the box and there’s three. So down to nine donuts that you paid $12 for. Why ask if you don’t do what people need and there’s only four cars… Usually cars are around the building and I don’t even bother. Do yourself a favor and go to another location that actually pays attention to your orders. This place is a joke.Update 7/1/23 : still garbage location. If you order a drink, make sure you give it back and tell them to fill it properly since they like to give you drinks 3/4 full so after five customers, they end up cheating people out of a full drink and profit for them. Way to make money in short your people for what they pay for. Go somewhere else.Update 7/9/23- so I went back to see if they can make two coffees and this time I got one that was all milk and a little mocha and then one that was made someone right. Take a look at these right next to each other as you wait 25 minutes for the wrong drinks to be made. This location should really close down. Management is garbage. Give them a call, you will see. We’re doing them a favor spending our money their.10/23-OMG this place is a joke NOW. 30 min drive thru waits with cars in pick up jammed in one line around the building. Your order is usually wrong. Donuts stuck to bags as they haven’t learned in the history of being open, how to put them in boxes because magically sticky topping stick to paper bags! Imagine that…duh…No common sense here and a bunch of kids running this place. Do yourself a favor and go somewhere else. I don’t see how this location stays open.

Always a wait ... I use mobile app now to cut the line, and haven't ever waited more than a minute in doing so. I will say the coffee just doesn't taste as good. Got regular dark roast today and it was watery as hell.

Why is this location even open? They stop serving donuts 5 hours before end of day.... Everyday.On the bright side the coffee is also terrible.Eating a bagged powdered donut off of a hot toilet seat would be a better experience than attempting to order a donut at this location.

Love some coffee and chocolate glazed donut yummy always fresh they have draft coffee ?

It was a busy time but flow was good. Loved my pumpkin muffin!!!