Starbucks - Lakeland

Excellent newer Starbucks location located along the main thorough fare in Lakeland, nestled in the iconic Southgate shopping plaza. Staff were attentive and friendly. Be mindful that this location replaced the former gas station location further north.

We are from Southern Illinois and stopped here after a cruise for my Starbucks fix. I have been to MANY Starbucks and while all have been a good experience, these folks in Lakeland went above and beyond. Acknowledged me as I walked in the door and as a task was being finished while I was at the counter. My order was taken and as I scanned my app I was as addressed by name and thanked again by name. My drink was made quickly and to perfection. I was again addressed and thanked by name. When I asked to speak to the manager, I didn’t get the usual huff and puff or roll of the eyes, although his face showed a little concern. I let the manager know how wonderful her team is and to keep up the fantastic work. I will go out of my way to make it back to this Starbucks in the future. Keep it up. All these “little” things go a long way for some people!!

2nd time I've been to the new Starbucks in front of Southgate shopping center Atmosphere sucks looks like they're not through finishing the place and putting up the stock that is boxes all out in the sitting area. I got a black coffee with just a squirt of another in it and honestly it wasn't good at all.

Starbucks is always a good time. Whenever I want to people, I go to Starbucks. I grab a refresher and a bagel, take out my laptop, and start working. The associates are really helpful and respectful. I'll definitely be back.

I had a wonderful experience with the customer service at this Starbucks location, particularly from the gentleman at the drive-thru this afternoon. He was incredibly kind! Since this location is conveniently near my workplace, I will definitely be coming back!