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Contribuisci feedbackAs someone who works in the food service industry, I understand that mistakes happen. Yet, it's disappointing that this keeps happening every time I visit. I know how things operate behind the scenes, which is why I'm avoiding giving my exact order in writing. I realize it's late and everyone is eager to leave, but perhaps a career change would be in order if the commitment to getting orders right isn't there.
I had a terrible experience with the staff at this restaurant. The customer service was appalling when I tried to place my order at the register. Four employees were engaged in conversation and not attending to customers, yet they told me I had to use the kiosk, which was occupied by other patrons. When I returned to inform them that I was paying with cash, the same employees, still not doing anything, insisted that I had to use the kiosk and then come back to the register. It was unbelievable that no one would take my order at the register because they were too busy chatting. One staff member even had the audacity to say, "I never carry cash." This kind of behavior is unacceptable.
There's a small doghouse by the front windows, and a cute black and white cat resides there. To me, that says a lot about the place—they clearly care about animals, which shows they have a big heart. As for the food, it's Taco Bell, and it's tasty! You might wonder where the love is, and I can tell you it's at the Taco Bell on 98 North in Lakeland, Florida. Hope to see you there!
I visited the restaurant from Orlando around 11:35 PM, and I was so impressed with the excellent customer service that I felt compelled to leave a review. The food was beautifully presented and truly amazing.
The food was good and the service was very friendly. The girl working the drive-thru at 10:58 on 5/26/2023 was extremely sweet. I would rate it a 5, but the Crunchwrap Supremes could use an extra 2 minutes of cooking time; they should be firmer.
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