Dunkin' - Lakewood

The place was extremely hot and unkempt when I arrived. The icing on the donuts was completely melted, which was really unappetizing. I wish I could share a photo of it. Additionally, the breakfast sandwich was burnt. I definitely won’t be returning, and I wouldn’t recommend this place to anyone.

This place is a total ripoff! I was charged an extra dollar just for asking for my cold brew coffee without ice. Seriously? You should actually give me a discount for saving you the cost of making ice! It's already cold, which is the whole point of cold brew!

I just stopped by because I was craving an iced coffee and a Boston cream donut, but I found out that the dining room was closed for service. I went through the drive-thru only to discover they were out of donuts. This is the second time this month! Not impressed!!!

Herbie is the best Dunkin? Donuts employee I?ve ever experienced. He always has a positive attitude when taking an order, and is always nice. Also for the quality of the food and drinks, it?s always made perfectly.

I've never had an issue here until today. I was at the drive-thru window and one of the employees used me to tease his friend who also worked there. I am not offended by it, because I am used to it. However, I've known some women to be very embarrassedand upset by things like this. If they keep behaving inappropriately with customers, someone is going to have their feelingshurt. It is unprofessional.