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Contribuisci feedbackWe have experienced this restaurant twice over the last 10 years and will not go back. We have found the quality of the food mediocre, bland and not inspiring. The sauted vegetable dish consists in 99% unseasoned soya beans with only a couple of tiny bits of mushrooms and carrots. The food is served as and when ready which means that a party of five people will be served their dishes one by one, therefore the group will never eat together if they wish to eat their dishes whilst they are warm. There seems to be only one person in the kitchen and he does not seem to have the standard equipment that keeps dishes warm. The customer service is non existent. Customers are not expected to comment. We were told that the restaurant has the say, not the customer! If customers raise an area of concern, they get either ignored or politely smiled at but do not get a response. Last but not least, when paying by credit card, customers have the choice between two options (immediate payment or credit the restaurant gets paid immediately either way but customers can chose when their account will be charged). Both times, the restaurant made the choice for us and we had to insist on re doing the procedure to allow us to make our own choice. Overall an unpleasant experience that we will not be renewing although we love good, genuine Chinese food.
We have experienced this restaurant twice over the last 10 years and will not go back. We have found the quality of the food mediocre, bland and not inspiring. The sauted vegetable dish consists in 99% unseasoned soya beans with only a couple of tiny bits of mushrooms and carrots. The food is served as and when ready which means that a party of five people will be served their dishes one by one, therefore the group will never eat together if they wish to eat their dishes whilst they are warm. There seems to be only one person in the kitchen and he does not seem to have the standard equipment that keeps dishes warm. The customer service is non existent. Customers are not expected to comment. We were told that the restaurant has the say, not the customer! If customers raise an area of concern, they get either ignored or politely smiled at but do not get a response. Last but not least, when paying by credit card, customers have the choice between two options (immediate payment or credit the restaurant gets paid immediately either way but customers can chose when their account will be charged). Both times, the restaurant made the choice for us and we had to insist on re doing the procedure to allow us to make our own choice. Overall an unpleasant experience that we will not be renewing although we love good, genuine Chinese food.
A very good time, zen Vietnamese atmosphere, delicious dishes, value for money, a warm welcome. I really recommend this...
Excellent!!! Super good friendly restaurant very nice waitress also very reasonable price damage that the boat to take away is so expensive...
Very good restaurant and very hearty menu. Nice decoration. Get back.