Cityflatshotel - Lapaz

Switched rooms without notification the room we was put in was super small no fridge batteries dead in the remote and the list goes on the only thing that saved our stay was the very polite kitchen staff doubt I'll ever stay there

The food was definitely outdated and old tasted like it had been in the fridge for weeks. Would definitely not go there again. The servers were really nice and they did have a good atmosphere but the food was sub par and old

The location was wonderful on the Black River overlooking the St. Clair River. Entering was confusing and the people at the desk need more training. It was very quiet and getting to our room was also confusing. We were the only guests in the hotel. The room was clean and spacious. Excellent shower and bath facilities. The room overlooked the St Clair River and Collin was very accomodating in getting us a room away from the main road. The bed were clean and comfortable and AC worked well. Room lacked bags for dirty clothes and had a bare bones coffee maker. No coffee in the lobby. I guess because we were the only ones there. The clerks were VERY nice but not well informed. I paid in advance, but they did not know this, until someone else told the lady. The hall floors needed to be redone. Ice machine was GREAT. Parking, though they said in the ads they had none, was in the back with an entrance. It was like a maize trying to get in. Overall, the Room 300 was very nice, though a bit sterile. Would I stay there again? Yes. If the price was right. There are a lot of things this hotel can do to improve. Too many to list.

City Flats, Port Huron, MI is an excellent property. It is clean and the staff are very customer service oriented. The rooms and entire location has great style, which leads to a very upscale experience. It has a clean line minimalist look. Our room overlooked the river and had all the amenities, coffee, tea, shower amenities, the bed was comfy and even the hallways are very retro, minimalist. They provide coffee and small danishes for breakfast.The check in is confusing, depending on where you park. Nothing that signage couldn’t help. Staff was very nice while we asked for directions. The entire remodel of this bank bldg. Is so well done. It is in downtown and walking distance to great food, coffee and shopping. Well done Port Huron!Rooms: All needed amenities. Nicely styled.Walkability: Within walking distance of food, shopping, entertainment, and river views.

The service was horrible. They kicked my friend and I out during the middle of a business meeting after tipping 20% gratuity and antagonized us the entire way out of the hotel. We did absolutely nothing wrong and claimed a cook said he had dated one of us and was uncomfortable..this was completely untrue as we had never been there before and we will never return. We are calling lawyers as we speak for discriminatory practices and they will not be in business much longer as we have a 7 panel legal team who will get them from their harassment, to every Health code violation in the book.Food drinks: Service was horrible and ride and the fat bald white man needs to be fired immediately.