Baskin-robbins - Laurel

Management here does not care about how poorly their store is ran. Specifically with one dark skinned lady with glasses who works there, it’s truly dumbfounding to try and comprehend how this woman even got hired! No customer service, extremely rude and has a stank attitude. She obviously does not want that job, if you greet her she doesn’t respond, if you say have a good night she doesn’t care, absolutely the rudest customer service worker I’ve ever encountered. I even saw her turn off the open sign to an hour before actually closing! She is probably the reason this store has an 3 star rating… Other than that, the other workers seem fine and nice to me and I’ve never had a bad experience with them.

Usually go to Pepperjacks but stop by here every month while walking to splurge on a single scoop. My first choice was too runny to put in a cone, so I chose from the other freezer. I always have exact change. No change on the big price list but as I was rung up the price was higher. Will only go to Pepperjacks from now on.

Usually go to Pepperjacks but stop by here every month while walking to splurge on a single scoop. My first choice was too runny to put in a cone, so I chose from the other freezer. I always have exact change. No change on the big price list but as I was rung up the price was higher. Will only go to Pepperjacks from now on.

The store expected me to wait ten (10) minutes for a milkshake that was due 4 minutes prior to my arrival. The manager had to step in and tell the cashier to just make the milkshake. This location shouldn’t take pick-up/delivery orders unless they can handle the volume. He even had to add more ice cream to the shake because he didn’t know what he was doing with it. I’ll never return to this location.

Pretty good Baskin-Robbins dunkin' donuts outlet.It's a little confusing inside because the signage isn't very clear, and employees don't really help move the line along, So be ready to do a little bit of extra work.But they're very good at calling order numbers out and the service was quick...