Tropical Smoothie Cafe - Lawton

I went in today, and my barista, Isabella was amazing, she was efficient, on point, and even helped me pick out what to order. My drink was completed quickly and the whole staff was friendly and added to an amazing energy within the establishment

I have ordered here in the past and had no issues seems when they start hiring new people it’s always an issue but my smoothie was wrong I was missing a smoothie and the sandwiches were not fresh and didn’t have sauce on them and all the shift manager Matt could tell me to call in the morning no it should’ve been an immediate fix and the fact I asked the food service worker if I was missing a smoothie and him say no didn’t even check or nothing then was promised from the manager Matt a refund I did not receive and sent multiple feedback on the app for a refund don’t worry about me ever coming here again you need to train your employees and managers better period

I just have to give a HUGE shoutout to Mathew. Our DoorDash driver didn’t deliver our drinks and refused to go back to get them and Mathew personally delivered our smoothies to us at work. Amazing service and super grateful to him. Will definitely continue to come here.

Why does this keep asking me to rate places I've never Ben

I don't know I've never eaten there the building looks very nice thank you