Pizza Hut - Leicester

Staff were sat on the floor when I walked in and when I asked for a menu I was told to look online or at the in store menu. The female wasn’t to bad but the male had a bad attitude and shouldn’t be working with customers with that tone!! He then went outside smoking and came back in without washing his hands. Luckily he didn’t make the pizza and the pizza was nice but I didn’t feel welcome there and wouldn’t use them again. I can see why many huts have closed probably due to bad staff!! I had 2 simple pizzas and they got both sides wrong (put in wrong boxes) and only given 1 dip for the first pizza and not even asked for the second. The female was slightly friendlier but both looked like they didn’t want to be there. Avoid

Worst experience ever. Terrible staff service and staff raising voice at customer. Completely unacceptable. Brijesh had terrible manner and customer service, raising his voice at us and giving attitude. Never had a problem with Pizza Hut over 10 years until now. The manager requires a retraining on know how to to talk to customers and not to raise at customers

The restaurant has really poor telephone manners and overall, the service was extremely rude. I ordered a pizza and received it two hours later. When I called to inquire about my order, they had forgotten about it.

I placed an order for a pizza delivery several hours ago and I am still waiting. I had to make three phone calls to follow up on my order. I would recommend ordering from Papa John's instead if you want your food to arrive on time.

I ordered a pizza online and requested it to be delivered at 7:30. Unfortunately, the pizza was delivered at 8:40 instead. I filed a complaint with Pizza Hut, but they informed me that they were unable to take any action. All I had hoped for was a courtesy call to let me know they would not be able to deliver on time. As a result, my children fell asleep without having dinner and I ended up throwing away the pizza I had paid for. The service from Pizza Hut was extremely disappointing and I would not recommend ordering from them. Look for another company to order from as these guys are unreliable!