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Contribuisci feedbackThe ToGo offers during the first release in winter 2020/21 had a solid impression. Then I ate with partner and family. A few hours after the last visit in December 2022, I and a relative suddenly have a serious diarrhea. Enjoy nausea after a duck and a field salad. The symptomism was almost identical, we had no more common food today, we met for dinner too and went straight away. Another family who had also ordered Roulade instead of duck was spared. For errors in food hygiene, we understand. With email, my family was offered a refund the next day, but it was never paid out. Another email was ignored. This kind of customer transition is it, for which we have no understanding. Shame!
Great place, it was nice for the Christmas party. The food was delicious.
We were here as guests of a wedding party and fortunately not as a bridal couple! The food was fine, but had not called in the approach the height of prices. On the other hand, the service was more than bad and gave the young bridal couple a free conversation on site, which then smiled at the staff. The locality as such is fantastic that was next to the bridal couple at this wedding.
As you complain about Google's assessment, I'll process it. The property and the landscape are fantastic.
I celebrated my wedding in the estate a week ago and can't recommend it. The agreements and organization were professional and friendly and left a good impression. We had eaten à la carte there and were thrilled by the kitchen. At the tasting dinner there was something of quality, we had not actually the desired vegetables but Mediterranean (in autumn? . Gluten-free food would be cooked separately for the affected, was discussed extra. I was very disappointed because that was a highlight for me. The decoration was then taken over after we had to finish all the things before and bring them past. At the wedding itself, the pifferlings in the sauce and the filling of the ravioli did not consist of stone mushrooms. Gluten-free food was not present at all, it was then labeled half-heartedly and consisted only of chicken breast, vegetable supplement and a sauce. There was no alternative for soup, noodles, ravioli, gratin or frying. The food was a surprise. In response to the following complaint that this did not correspond to the agreements, a residual minestrone of the daily business was heated and subsequently brought 20min. The service was still very slow, we had to wait for drinks and remember orders, as well as missing water bottles on all tables up to a quarter of an hour. The service was at the bottom of the bar.The climax was then with the past reservation/booking of the hotel rooms. It was a good idea that I didn't have to worry about anything about it. We would get our quota blocked and would have to check in and pay only in the evening if we were going to the hotel anyway.My sister was then told at the hotel that there was no reservation. This was so long that my sister missed the appetizer as a sorrowress and her partner. To me it was said that we had to call and confirm the reservation, and also have to go down during the evening (about 10-15min a way to check in. And not one for all, but every guest for himself. During the celebration.The whole thing shook so high that words of power had to be spoken, as a young, blonde service only smiled nicely away and had not understood the anger of the situation in any minute.Guests had to give up alcoholic drinks because of their return home, then had to go home late in the evening. Not to mention the bad mood, of which I prefer not to start. There was no excuse at any time for anything, neither for bad service, lack of quality of the buffet, nor the past hotel reservation.A star is available for good communication for the wedding and for the pretty location.:As You cannot understand the criticism, but you have to justify yourself, I find strange. As you can read at the top of my review, we were also thrilled by the tasting dinner, here the quality has also voted within the framework.And whoever rents a room on the previous day to decorate extra himself, if it is assured that you can.. You can answer yourself.And that it is not your hotel, was also clear to us, but also here was discussed with me more than finally. And that after this annoyance on the wedding day at 9:00 p.m., one no longer agrees with a solution proposal drawn to the hair, should also be clear.I don't know who you have had a clarifying conversation with me and my husband. Which, by the way, had not apologized for the handling of the staff.