Dairy Queen Grill Chill - Lenoir

The customer service was terrible. The manager, a woman with dark hair, was particularly rude to the staff. When my banana split arrived, it had only whipped cream and chocolate, with no ice cream at all. My wife's and kids' blizzards came out as just milk in a cup. I spent $34 for what I can only describe as garbage. I do not recommend this place.

My coworkers and I ordered four Blizzards to be delivered to the hospital. Instead, we received liquid in a cup and were treated rudely. Overall, the service was poor, the food was subpar, and the atmosphere was unpleasant. I do not recommend visiting or ordering from this place.

I've visited this DQ location twice, and both times the service was so terrible that I ended up leaving without any food or ice cream. We waited 15 minutes at the front to place our order, along with the group ahead of us. When we inquired whether the drive-thru took priority over the front counter, someone who appeared to be the manager responded with an extremely rude attitude, insisting that it did not. A total of seven customers ended up walking out.

We visited this location shortly after lunchtime, and there were only two employees working. A lady was working the front, and a young man was working in the back, cooking everything. Although they were still fairly busy, they both handled all the orders pretty quickly and with a good attitude, despite not having a chance to stop the entire time we were there eating our lunch and dessert. This location also has a sanitation score of 100%, which I have rarely seen at any restaurant. Both of those employees deserve high praise and a raise!

I don't get to Lenoir, NC, often, but every time I go, I stop at Dairy Queen, even if it is a couple of miles away. The service and especially the Blizzards are worth it. Sweet people.