Dairy Queen - Leonard

Could be better when I got my stuff it was like completely melted

I ordered a blizzard and it is just melted ice cream. It wouldn’t pass the turn upside down test. This is probably why she didn’t turn it upside down. It didn’t even taste like a blizzard. I just ended up throwing it away.

Ordered Dude combo and Hunger Buster Jr. And didn't get either one. Took forever to get food.

Customer service is not their forte. Never a smile to be seen and short with you. I literally ordered a banana split, and when i got home, I realized there was no banana. I called back and asked them to make a new one and was told that they had been out of bananas for a week. Why sell a banana split when you have no bananas. No offer of refund or an apology whatsoever. Whoever manages this place should be fired, and every employee retrained on customer service and hospitality basics because they miss the mark in every way. Also, their hours are sporadic. They showed to be open till 10pm, and when I showed up at 845, they were closed.

This has got to be the worst DQ I’ve ever experienced. The wait was okay, I order grilled chicken so I know it’s gonna be 7-12 minutes which is standard. The lady who gave me my order said “thank you,love you,bye!” As to rush me out of the drive thru after I had been patiently waiting. Then slam the door shut immediately after handing me my food. They forgot to give me my receipt, and when I did receive it I could only make out a portion of what’s on it because they’re almost out of ink. The sandwich was odly very salty but I dealt with it, my ranch was literally expired. It tasted so disgusting and smelt awful. I had not had anything to eat so again I took it in stride. My last straw after was the pubic like hair in my food. I completely lost my appetite, not to mention I know for sure it was not my hair because mine is light brown and the hair was black. The lady told me oh it came packaged like that with the hair. If you put hair and chicken on the grill together the hair would burn. I’m never coming back here so gross.