Dairy Queen Store - Levelland

DQ will always be a great place to get your banana split

If i could give this place a negative i would. i placed the order at 6:22pm was told it will be ready in 20 mins. i got to DQ and after over an hour wait i received COLD food the milkshakes were melted and they forgot to make my chicken basket. i asked to speak to the manager and she wouldn’t come speak to me. i finally received the rest of my order after waiting for another 17mins to get the chicken basket. we left at 7:27pm. there was 5 workers and im NOT sure what the issue is except no direction from management. this is the worst Dairy Queen. DONT GO!!!!!

This is the last time we will come here they need to close this store

This location really needs a night manager that cares. The workers are really trying to get things done with NO leadership. I came in tonight there is a total of 5 people working 4 males and 1 female and it’s is a mess(not dirty mess but no one know what todo mess). 2 people in the kitchen (male and female) and I called in my order came inside to pick it up since the drive thru line was VERY long. I waited at the counter to be helped for 7mins before being asked the young man was very kind. We got the drinks done then he was putting the food together and I was missing one of the baskets. He then let the cook area know the female never answered him then he said it again she then snapped at him. This location really needs direction at night.

Inside service ok. Drive-thru? I just sat in drive-thru over 15 mins. They gave me my ice cream right away so it was starting to melt way before I got the three tacos