Potbelly Sandwich Works - Lewisville

My family and I love this Potbelly location. The food always tastes fresh. But, it would be nice if one of the 5 each staff members who were their today would have taken time out to wipe down the tables. Their were no food trays available to carry your food from the cash register to your table. So that means several trips back and forth from the cash register to the table. Also, there was only one paper napkin dispenser that had paper napkins in it. The one by the cash register was empty. In the mean time you have five employees behind the counter acting like they don't have anything to do. So, is this to much to ask for to have the napkin dispenser filled. The caring trays to be buy the cash register. The tables to be cleaned so the next customer can sit at a clean table ? I think the owner needs to talk to their employees and have them get their act together ! UPDATE : 03-29-2019 They did everything I asked for ! So I updated my review to 5 stars ! They had carrying trays available. The tables were clean. The napkin holders were full. The employees were outfront working no longer hiding in the back kitchen area. Thanks !!

Three of use had sandwiches the turkey, the ham and meatball were all very good! I felt the ham serving was a little small but tasty. We also had one bowl of the chicken noodle which looked good as well.

Always fresh, fast, tasty, and with excellent service. I can’t recall the staff’s names working today but as usual they were a joy to be around and worth every dollar spent. I am never disappointed coming here. 15/10 love love LOVE

The two guys at the counter were so sweet and actually made an effort to do well at their jobs. I could tell they were young, but their maturity was outstanding. The food came out perfectly and the whole experience was really nice.

First time there had one of the Italian sandwiches, smaller then what I was expecting but still filling and deliciously juicy (not soggy). They had this cheesecake cookie...a must have for sure!