Fazoli's - Lexington

I 'm the only person in the restaurant and nobody in the drive thru.. 20 minutes later.. still no food. They hadn 't even started making it. Chelsie the manager was absolutely clueless and just said..sorry.. And did nothing to make it right.. I will notreturn..

Came in for our 2nd anniversary today 08/15/22 at around 8pm and let me tell you, I?ve been to 5 star restaurants that didn?t have service as high quality as Matt at front counter provided. The food was good, desserts were fantastic, and ?

I bought a family meal which included a pizza. I wish I could've gotten a better pic to show just how burnt this pizza was. A waste of. money..straight in the garbage Fazoli's should be ashamed ..I have a notion to take it back tomorrow Bought throughdrive thru

Came in for our 2nd anniversary today 08/15/22 at around 8pm and let me tell you, I?ve been to 5 star restaurants that didn?t have service as high quality as Matt at front counter provided. The food was good, desserts were fantastic, and Matt wasattentive and helped make our first time at this location memorable. Fantastic place, I?m telling everyone I know to try thisspot

A fast food Italian restaurant with drive thru and all. I thought we were going to a true restaurant. They had plenty of parking. Pulled in to park and saw a drive thru, thought that was weird but ok. Walked in and we had to order at the counter. Think Long John Silvers style ordering. We sat with our tabletop number and waiting on the food. There was plenty of seating (only 3 other tables were used). The service was iffy at this point. Left us standing around waiting to order. When ordering the lady was very impatient and did more talking than listening. We've never been here before we had questions. There is a self service kiosk to order if you know what your doing and don't want to wait. The food came out the guy had to go back after forgetting the breadsticks (that come with the meals). My wife and daughter got the spaghetti and I got a sub. Honestly, it tasted better than I expected. Amazing, no....but not fast food quality. For the price the quality is pretty good. Service, although below average, still better than a typical fast food locations service.