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Stopped to have a coffee and a toasted sandwich at eastern avenue Costa Lichfield- absolutely disgusting and dirty. Bin in coffee shop over flowing and spilling onto floor this is next to where you obtain sugar and stirrers, tables left unclean. Will not return to a mess disgraceful. Very poor hygiene
Cold coffee,hard toast,one very very rude staff member.will not post anymore on here but I will be taking this further with a formal complaint to costa.we spend over £80 a week at costa in burntwood and service and staff are 100percent everytime,the staff member at bakers Lane was so rude it was unbelievable,but a will make a complaint direct to costa.
Great service but coffee bitter, not usual standard. Stopped having breakfast as you cannot guarantee they will have toast, toasties or marmalade
Popped in for a quick drink one lunchtime. Staff work very hard but the absence of water available freely to customers and absence of serviettes made for a slower start. Before pouring my tea, a clean cup was requested. My husbands cup could have been cleaner but he’d already poured his tea before noticing this. This is clearly a busy and well used branch of Costa. At the time of our visit, it appeared that take away was the norm, in preference to sitting in. There are many competitors in Lichfield, so it’s less likely that we’ll visit here again. That said, in good weather, we could also ask for takeaway drinks as there are pleasantly situated benches in the precinct.