Arby's - Lima

They have delicious chicken and biscuits for breakfast and they also have the most delicious premium chicken nuggets ever!!!!

They had my food ready in less than a minute! They were so quick about it that it felt like I was forgetting something when I left, but everything was correct with my order! I'm very impressed!

Always great service in and out but tonight i went there all I asked was how much after she told me sounded like she said 26.95. she just blew a fuse and turned into angry ? pissed mode. I was like dam wth. I just wanted to know because in her tone it sounded like 26.95 she like Snaped at me then told me 6.95. I was like oh I thought you said 26.95 then she calmed down I think back now she probably thought I was a problem even if so this person should not be working with people a very hateful angry soul.

I ordered a Ruben sandwich only n got a Philly cheese steak with juice in a cup. I called the Arby's on Elida Road and explained that I got the wrong order he told me to bring it back the next time and we will make you the Reuben sandwich. So I went there on Monday and they wanted the sales receipt and I said that is not my meal that's what I got and I didn't order it so I waited and they gave me the Philly cheesesteak with the juice and that's not what I ordered I'm glad I looked in the bag before I drove so I called the store back again and tell them that I got the same thing that was on the receipt that is not what I wanted I wanted the Reuben sandwich so I came around to the window again. N handed the employee the bag n I must have waited 10 minutes for a Reuben sandwich. When the employee handed it to me he basically threw it at me I said I would never come here again I would drive all the way on the other side of town at that Arby's never had a problem there on Harding highway.

I went there on 3/16/24, to get my Reuben sandwich. But when I got home I got somebody else's sandwich!! I was kind of upset cuz I couldn't go back and change it. I called and talked to you I'm assuming the manager and explain my situation he said you still have the sales receipt I'm like yes, he told me to bring the sales receipt explain your situation and they will make you a Reuben sandwich. I haven't done that yet I want to do it today but I do not want somebody else's sandwich. That night I only wanted a Reuben sandwich nothing else. So my dinner that night was roast beef cheese and broth. I really didn't care for it.