Hardee's In White Sulphur Spr

I recently visited Hardee 's for breakfast and ordered the Frisco Breakfast Sandwich, hash browns, and a diet Dr. Pepper, though I originally wanted a Coke Zero. Here’s my breakdown of the experience: Food: The Frisco Breakfast Sandwich was very good, earning a solid 4 stars. It was flavorful and satisfying. The hash browns were also enjoyable, crispy on the outside and soft on the inside. Service: Unfortunately, the service left much to be desired, deserving only 2 stars. I specifically asked if they had Coke Zero, and was told they did. However, the self-serve machine dispensed a drink that was low on syrup, resulting in mostly carbonated water with no flavor. When I informed a nearby staff member about the issue, her response was dismissive: Yeah, I know, I should put a sign on it. She didn’t offer to rectify the situation or suggest an alternative. It would have been helpful if she had offered me a different drink or perhaps gotten a Coke Zero from the drive-thru. Atmosphere: The atmosphere also rated poorly at 2 stars. The restroom was in dire need of attention. Both paper towel dispensers were empty, and a nearly finished roll was sitting on top, indicating a lack of upkeep. If you can carry a paper towel roll into the restroom, you can put it in the dispenser. That is lazy. The cleanliness of the restroom was questionable, and the layout of the urinals, positioned in a corner on separate walls close to each other, was uncomfortable and awkward. I opted to wait for a stall instead. For travelers on I-64, a clean restroom is essential. The state of the restroom made me wonder about the cleanliness of the food prep area. Summary: Hardee 's has potential but needs to address some serious issues. Clean and stock your restrooms regularly, ensure your soda fountains are filled, and if there’s an issue, inform your customers promptly. You can do better.

Staff was shorthanded so there was a little wait, staff was very friendly but the floors were sticky, garbage cans out of their holders and the food was not very good

Terrible experience. I went here with my grandmother, and we asked for fresh fries, and the guy gave us fries that had been sitting out since they changed to lunch. My grandmother asked for fresh fries. They got it right the 2nd time. I got my burger. I took a bite out of it. The meat was rotten and dry. I had to get another burger. The ham and cheese burger was good. My grandmother and I are never coming back to this restaurant unless i'm getting a milkshake or a hot dog or something like that. But besides that, my grandmother and i are never coming back here again. We're going with wendy's or mcdonald's from here on out. Thanks for the horrible service and food.

6/11/2024-We picked up lunch here on our way home from Virginia Beach on 6/5/2024. We'd never been to a Hardee's restaurant before, so we weren't sure what to expect. The staff was patient friendly. We enjoyed our meal. Looking forward to visiting again in the future. (The other diners were predominantly elderly people everyone was so nice friendly.

Looked back in kitchen.Foid on floor. Had French fries, but got several hash browns, which were leftover from breakfast...