Ashvale Farm Shop - Lisburn

On Tuesday morning we arrived at ashvale. We were greeted by a member of staff who seated us by, what I can only describe as an old fashioned churn. There were two waiting staff on the floor and wow they were busy. The place was full and there was a great atmosphere. I have been here couple of times now and have thoroughly enjoyed it. We eat out quite a lot, but in ashvale the staff are very chatty and take the time to have a conversation. I find this welcoming, like a home from home. The two girls on the floor seemed to have a good rapport, which in my opinion makes things run more efficiently. Well done team ashvale!

Avoid at all costs! Passive aggressive staff with what seems to be a superiority complex and a clear dislike of children. I have been twice now to Ashvale after agreeing to give it a second chance and will never ever be back. I was made to feel uncomfortable for having a child with me, my food was quite literally swiped from me and staff members hovering around my table made me rush out the door. This place wants a very specific customer and they make it clear. So many other places with nicer food and staff that don't discriminate. Pathetic.

I was in ashvale today with family for brunch, this time was seated in the tea rooms. It was extremely busy so we were fortunate to be seated in one of the booths. We had a lovely meal, followed by very enjoyable desserts. The staff were very busy but friendly. The only negative today was a conversation we would rather not have overheard, between another customer and a member of the waiting staff. They had a young child who was running all over the place. It was a very busy environment and hot drinks being served, I didn’t think that was appropriate. Also a well done to the member of staff, in my opinion I thought they were spoken to rather rudely. This is my second time at ashvale and I can say both times have been a delight , I have been treated very kindly. I would like to applaud the staff as we would see they work hard. I will be returning in the near future!!

It had been a great experience for Saturday morning breakfast until this morning when I was so disappointed My ordered cooked breakfast was returned three times to correct the order! I requested hot water to refill my teapot. On receiving my bill I noticed £2 had been added for two refills of hot water to add to the one teabag in a pot costing £2.60 High water charges at Ashvale!

We arrived at Ashvale today and it was so busy. We were seated and promptly given menus. Our order was taken by a very pleasant lady. I totally appreciate that she was considerate as I have a food allergy. We were seated in the tearoom today, there was a lovely atmosphere. Staff are so efficient It was also good to hear the laughter. Happy staff equals happy customers. Well done!