Greggs - Lisburn

Nice vegan sausage roll. Hot and good coffee... Pleasant staff. Reasonable . Only problem is I always find it unclean in the sitting area. The floor,tables if kept clean I would visit more often ..... Regular flow of people so the two staff members busy . Just needs a regular clean

Having watched, and been impressed with, an hour long TV Programme on Greggs I decided to try it out for the first time (on my own). The experience was a disaster! I 'm 80 years of age and walk with a stick (having had three Strokes in the past five years). The cafe was busy, at 10 am, with only two members of staff (one middle aged and grumpy and the other young and seemingly inexperienced)!! Short staffed? No trays were provided and NO ASSISTANCE was offered (but some of my items were carried to my table when I requested same). My sausage roll was tasty but did not live up to the TV hype !! They had never heard of a dessert/sweet chocolate twist roll, with chocolate dip , that I had viewed on the TV Programme! The Greggs Cafe seems to be designed more for take away (even though there was a good range of seating tables)!!! Loud Pop type music; atmosphere busy/rushed not relaxing! Perhaps more suited to teenagers and young adults/families? I WILL NOT be back!!!

The staff are fast and efficient. Greggs has been a boon to our city centre when other traders have been moving out. Nice people and great coffee.

I 'm a fairly regular customer to Greggs, Lisburn and on our M1 and M2 motorways. The Bow Street, Lisburn one is my favourite. Good staff, value for money and unlike others I like the ambience peace and quiet. Maybe if customers, having finished their drinks and meals used the disposal bins provided then the place would look tidier. The staff can 't do two things at once. I find their sandwich eat in eat out deal pricing confusing and I feel clarity would help. I had a lovely sandwich deal a generous sandwich and lovely extra shot coffee. An extra shot of quality coffee for 30p is well worth it. Caroline was my barista today. She was friendly, welcoming and enthusiastic. An asset to the company! Oh! In the past anyone customer or not could use the toilets Now one has to get an numeric key from staff to get in and thus they are more likely to leave the toilets as they would like to find them. No 'behind ' evidence! I used the toilets today and found them clean.

Staff friendly and quick service however they do not have the time to clean and clear tables. Coffee never warm enough. Have had to wait for croissants to be baked as none available first thing in the morning??? When the croissant arrived it was not cooked through. Better coffee shops available in Lisburn