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Contribuisci feedbackPopped in for first time in a while. The glass entrance door is absolutely filthy, covered in dirty hand prints all over. I asked the barista if they have cleaners. She said the two staff are responsible for cleaning, so I mentioned the door and she told me they do have a window cleaner but he doesn’t appear often. That was it. No concern, no shame, no word of intent to clean it.
Always enjoyed drinks from cafe Nero until today, staff were polite and friendly, but definitely need some training on making a nice hot drink
Cafe Nero has lovely coffee but the deterioration of cleanliness, lack of hygiene and material hanging from bottom of old chairs with arm of chair ripped pieces has put us off and we went elsewhere. No food one day just a few really burnt inedible pastries Needs money spent, a cleaner and a mop.
Staff are lovely got served quickly Italian coffee was lovely
Staff are lovely. Very friendly and kind. But another price rise, again! Too many times to count the last few years and it's too much! I'll go back to the cheaper chain.
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