The Pen Factory - Liverpool

Really nice place, Super friendly staff and great atmosphere.

Very disappointed. The food was adequate. Not fantastic. Service was non existent. Rather than embarrass my colleague. I paid the service charge. Or should I say. There was no service. No call back. Nothing. The two staff spent most of the time laughing and joking worth each other. I watched my food appear on the serving counter. One was pulling her hair out for about a minute. Right by my meal. They then joked with the chef. I timed how long it took from when my meal was placed on the serving counter to when I received it. That was exactly two minutes. Sitting there. Waiting to arrive at my table. Appalling to say the least. Let’s just say. I won’t be returning.

Didn't have food, but the beers are good, outside area is lovely, and staff were fantastic. Definitely would come again

The food is proper tasty from soup, to meatballs to peach cobler

Great beer and wine. Excellent atmosphere. Still great!