Louvenia's Seafood Market - Lizella

Well I wanted to try this establishment out on their seafood boil. it's said on google that their open today I call four times someone kept hanging up so this my second time trying to get seafood boil because a friend recommend for me to try. Oh well Macon crab house here I come

The food is good but the online ordering is a hassle and thats unfortunate since it’s the only way you can order. I know if I’m having trouble with it others are as well. Then when you say something about it they kind of brush it off like oh well. It’s annoying but Macon crab is right down the street and Warner Robins is 20 minutes away so there are other options if you can’t pick a time.

This place has really good food but I've experience BAD service on several occasions I don't live anywhere near this place and 2 times I've come the wait was RIDICULOUS the THIRD time I came the website said they would be open until 8:00pm made that drive AGAIN only to be told they were closed I hope they do better

Food is delicious, unfortunately their customer service needs some major improvement.I’ve only received decent front desk service when the owner was there. Otherwise, great-tasty seafood. Placing orders online is a breeze, but please expect a long wait. Each time I’ve waited over 30 mins after my scheduled pickup time.

UPDATE:They sent an email saying they were refunding the money. I'll keep looking out for it as it hasn't reached the bank account yet. And for clarity, I worked in Macon, GA for 3 months and patronized this business weekly AND told at least six other people who did the same. Therefore, it is THE BEST CRAB BOIL I've had. Period.I have two google accounts and my reviews of businesses (black and otherwise) hold true. I travel for work and I always leave reviews because I rely on them myself to find good food and fun adventures. ALL businesses should have a working phone number and/or customer service rep (outside of social media) to timely rectify issues. Perhaps they will incorporate this vital component after this review.