Kfc - Locust Grove

Thank you, Crystal and Mrs. Brandy, for the excellent customer service and your knowledge of the food products. I didn't give five stars because, during my first visit, there was no one at the front counter. After waiting for a while, a young man arrived but didn't make eye contact or greet me; instead, he turned to go towards the back. I asked if the store was open, and he still didn’t acknowledge me. Eventually, he mentioned he was new, but I would have preferred assistance from someone else. Although he was pleasant and smiling, I think he needs additional training in customer interaction. On the other hand, Mrs. Brandy took care of my order, and her service was outstanding—she definitely deserves a pay raise! Additionally, I noticed you have a 94/A score, which is impressive!

I ordered the crispy roasted chicken and honey BBQ wings. The wings were excellently flavored, while the dark meat fried chicken was dry, yet crispy and tasty. The green beans were seasoned with onion but didn’t have any meat flavor. The first bite was good, but the next one needed some salt. Overall, it was a pleasant experience, and I look forward to trying the original recipe chicken next time. I returned later and went through the drive-thru, which was busy but moved quickly. As it was approaching closing time, they had run out of some items I wanted to order. My son, however, said his food was very good. He had the chicken sandwich, macaroni and cheese, and mashed potatoes with gravy. I definitely plan to come back.