Stromboli's Express - Logjam

How the mighty have fallen. Used to love this place and order here all the time until my workplace changed in 2016. Well, my office just moved back to Billerica last month only to find that Stromboli 's has taken a turn for the worst. Ordered a steak tip sub, description said add mushroom, pepper, onion on the site, and I requested medium tips in the text box. Well I got a thin little sub roll with five tough, charred little chunks in it. I called up to see what was up and was told that the description just means I can add those things if I want. Even though there is no checkbox on the site for 2 of those 3 items. I could request anything reasonable that they have, why would I need to see three random recommendations that aren 't even listed in the checkboxes? Regardless, the tips were not medium as properly requested, they were cooked right through and very tough. Hands down the saddest sub I 've seen in my life. And calling was useless, they didn 't offer to swap it or comp me for the disappointment or send me a little container of fried veggies to toss on it or anything, just said good luck next time. If I hadn 't missed breakfast, I 'd have put this right in the trash. Terrible. I 'll steer everyone in the office far away from this place next time we order out. ?

Waited over an hour for two dinners...arrived COLD....

We ordered Here for our Go Dog Go Pet Care staff meeting and they are the perfect place to get great Italian food. They are worth traveling for but we fortunately live on Nutting lake a few miles away. The variety of custom pizzas, three different sizes, along with easy ordering and delivery makes them a forever go to place. A variety of small pizzas makes staff meetings more tasty!

Food is fine. Delivery is why we order from here. Ordered today and they are closed. Yet the website doesn’t say that and my CC was charged. Pretty ridiculous that they don’t make it clear they’re closed.

Great home made pasta. Staff was great and love watching the cooks.