ASK Italian - London

Not a good experience to be honest. The service is shockingly slow. We arrived early evening and it wasn’t too busy. Got busier as the evening went on. The service was just not great to be honest. When we asked for things like sauces they never came and staff didn’t apologise for forgetting this happened twice. There just didn’t seem to be any structure to how the staff worked felt like they didn’t really know what they were doing. My pasta dish came out hard makes me think they cooked it and left it out for a while which made it go all hard couldn’t eat all of it. Was a shame because I was looking forward to eating here and eating my favourite cuisine but was bitterly disappointed. The drink I had was very very small too which wasn’t great value for money.

Met people here for business meetings a few times. It’s close to Paddington which is helpful. The service is very good and the food and drinks are great quality. Pricing is reasonable and seating is comfortable. Hasn’t been too busy when I’ve visited which makes it ideal for meetings. Recommended for quiet chats and good service near the train station.

OK, it was a hot Friday afternoon. However, I expect service from the staff and decent food at any time during opening hours. Start with the staff; poorly motivated and badly trained is the only way I can describe them. One member tried to explain that it was the first day for one team member. In my view, that was a totally inappropriate remark to make to a client. If the team member wasn 't ready to be put on the restaurant floor, why embarrass him by putting him in situations he 's not equipped to deal? I doubt the kitchen staff were any better motivated. The food was lacking flavour and seemed to have been prepared by a trainee. My wife was served with the wrong main course which although rectified quickly, still had little on no flavour. It was 'purple pesto ' without the pesto! ASK, I have been a customer for so years now but I have never been this disappointed. We will not be returning.

Lovely place with delicious food! The service was a bit slow at the beginning but a side of that, it was great!!

We ordered Spaghetti al pomodoro and it was watery and very bland. I couldn't eat it at all. No amount of pepper, parmigiano and olive oil can save it. It was just tasteless. The staff removed it from the bill as we were not very happy about it. We talked to the manager to give our feedback and he said he actually likes this pasta... the pizza also costs at least 10 GBP but it's not Italian pizza. Overall, the food here is not Italian and I doubt it's being managed by an Italian chef based on the quality of the food. Also, it's not an affordable restaurant for the quality of the food they serve. Such a shame as it's a big space in a prime location.