Charlotte's W5 - London

Had a Sunday brunch last summer with my boyfriend We had cured salmon and scrambled eggs on toast.

Charlotte's W5 is a quaint restaurant and wine bar hidden in the new Dickens Yard complex just off Ealing Broadway.

We booked a table that was confirmed, but when we arrived there, the restaurant was closed because of flooding. I know that these things happen, but what would have been useful is to tell the booked customers that their table would not be available. on this wise we will not go to the door to nearby places to see if they can take a party of 5 on a Friday evening in December.

The restaurant is currently closed, so more open table would never have allowed this booking to go further, we showed up and the restaurant was closed because of a flut. I've been in the restaurant before and it was great that I'm really angry with open table.

We have made a reservation and looking for a note on the window to say that there were floods and the restaurant was closed by that. very sad that this happened as knowing how stressful this can be, but I wonder why customers who had booked were not alerted.