Maxwell's - London

While the food was good the service was poor. The person who took our order didn't write anything down claiming they could remember it all. So you can guess what happens next. First one of the starters was wrong so that had to go back. So the rest of the table finished by the time this person got the correct starter. Then waited a age for the main which guess what only 3 meals came out one was forgotten. Again they then had to wait a age for that to be cooked and serviced. Another drink was ordered whicn never arrived but was on the bill at the end. I would suggest making sure the staff actually write down the orders so the correct items are served at the same time. So a meal which should've taken maybe just over a hour to have took over 2 hours due to the delays.

We recently visited Maxwell's as a group of five, and the experience was fantastic from start to finish. The atmosphere was lively, the food was delicious, and the service was impeccable. The chicken wings and frickles were especially amazing—crispy, flavorful, and cooked to perfection. The menu had something for everyone, and everything we ordered was served hot and full of flavor. What really stood out to us was how accommodating the staff were, especially with our friends who brought their baby. They went above and beyond to make sure we were comfortable, providing high chairs and helping us settle in with ease. Their attentiveness and friendliness made the whole experience even more enjoyable, and we felt well taken care of the entire time. Thank you, Maxwell's, for a lovely evening! We can’t wait to return.

Fantasic food and service, was a real treat to have such a great time especially on a very busy Saturday night in the heart of Covent Garden

The main thing we love about Maxwells is the Freakshakes which previously have been amazing. Sadly on this occasion (and also earlier in the week) of the three they had on the menu only one was available. When we visited in April there were 5 on the menu and they were all amazing and creative including the birthday cake one.

Excellent service with tasty food, the fries are 10/10. Only thing which was lacking was the fizzy drinks tasted slightly flat other than that we had a lovely lunch