Mien Tay - London

When you dine out, it’s not just about the food but the experience as well. While we enjoyed the food (though perhaps a bit on the salty side) our experience at Mien Tay was quite poor. While the tables around us got their food within ten minutes, we were left waiting for more than 30 minutes for our meal to arrive. We ordered a couple of beers, a starter, and a main. However, from the moment the order was taken to its late arrival we were not once visited by our server – never to say that the food was going to take a bit of time nor that it was almost done. Just silence. The beers did arrive 10 minutes after we placed our order, but given they were just bottles even that seemed late. The water we asked for never arrived, which proved to be problematic given the over salty fish. We had specifically ordered a starter to allow the lengthier cooking time we assumed for the sea bream. This, apparently, was lost on the staff. We were actually just about to walk out in disgust when the food arrived. When I expressed our displeasure to our server, he simply said “I just work here, talk to the bar downstairs.” Hardly an acceptance of fault nor any attempt to make up for the extremely lengthy delay. We raised the point again at the till as we were leaving, but we were simply brushed aside: “the fish takes a long time to cook.” There are so many Vietnamese restaurants in the area. Think carefully about choosing this one if you care for a timely meal and for properly being waited on.

Mien Tay is a casual dining Vietnamese restaurant with a vast menu — and several veggie options (primarily consisting of tofu). A group of around 6 pax, we ordered a salad, 3 appetisers, and 3 mains with some noodle/rice dishes to share. The hot dishes were served piping hot, and most of them were quite flavourful. The papaya salad, in particular, was quite refreshing. On the other hand, I would strongly suggest skipping the veggie summer rolls — they were bland, and could not be saved by the dipping sauce either. Service was friendly and quick, and we particularly appreciated the complimentary fruit towards the end of the meal. While it was not a memorable dinner per se, Mien Tay is worth a try if you're in the area and in the mood for a melange of mixtures as well as textures.

Fabulous food Best rice and noodles in London A place to return a million times Thanks Fab service Fab food Good prices Good location close to Clapham Jct st

I visited Mein Tay with my friends and witnessed the most appalling behaviour I have ever experienced in a restaurant. A gentlemen came in and sat at a table, there were only eight of us in the whole restaurant. The waiter Mac, was in the kitchen when the gentleman came in, he marched over to the gentleman and berated him for sitting at the table. I have never witnessed such disgusting behaviour. I advised the gentleman to leave as Mac was continuing to be incredibly rude to him when he bought over the menu. Mac was also abusive to a delivery chap at the same visit, what appalling behaviour in front of customers.

On the menu on Uber eats it has a “new vegan section” I ordered three things off of it and when they arrived two of them contained meat (the bun hue and vegan pork). I called up and didn’t eventually get a refund but no one apologised that I had already eaten some of the “vegan pork”. At first they denied that the menu says vegan, even though it was literally written on my receipt? As I say the women on the phone really didn’t understand the gravity of what she had done to me as I had chosen not to eat meat for the past 8/9 years and didn’t seem to feel responsible for it at all. We got a full refund but no apology, they honestly seemed confused on the phone that I thought it wouldn’t contain meat.