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Contribuisci feedbackAt the first visit to London we knew we had to have Afternoon Tea. We chose the brasserie for their proximity to Hyde Park and Kensington Palace, our destinations for the day. We had a beautiful Afternoon Tea experience! The food was exceptional, tea hydrated and the staff was so friendly. We wouldn't have wanted a better time!
Amazing service by Najat, she was so friendly and attentive.
I loved it, and we felt welcomed. We loved the food and the little cakes. The waiter came fast when we needed her, and we got all the tea, coffee and hot chocolate we wanted. Super nice place!
The dining area is very small, toilets are not served by high standards, food is overpriced butter instead of butter cream; cakes were stale and dry; where were the Macaroons? I must say the lycheee was wonderful, but the color of the teapot was shameful. I'd give the place a 3-star rating.
When we arrived at 1.25 for our 1.30 booking, there was no one who welcomed us. The afternoon tea area was removed in a corner behind what seemed the breakfast bar. We were so disappointed by the appearance of the place that we did not stay!