Papa John's - London

The pizza was delicious and getting two for the price of one was a great deal. My only complaint is that they forgot to deliver the drink I ordered, even though it was already paid for. The delivery was very quick, but it arrived early. It was just unfortunate that the order wasn't complete.

I want to take this chance to express my gratitude to the staff at the East Dulwich branch. I ordered 27 pizzas for my son's 18th birthday party, and each one was prepared to a high standard and looked very appealing. They definitely delivered, as the pizzas were delicious and disappeared quickly. They all arrived hot and smelling amazing at the same time. Thank you once again for all your help and efficiency.

I ordered by phone delivery and the chap on the phone was very clear and the price was not too bad (2 medium mexican pizzas). the driver was very friendly and polite and delivered my food in just 20 minutes since the order, so I gave him a tip. the pizzas were very good and they were warm. will definitely order again here.

This was my first time ordering from Papa John's and the person I spoke to on the phone was helpful and friendly when I placed my order. The food arrived faster than expected and the delivery driver was also very polite. Overall, it was a great service experience!

On 23.05.2022 I received an unexpected phone call from Lee who introduced himself as a manager at Dulwich Papa Johns . Lee was extremely polite and professional and explained that he had read my review regarding the very poor customer service I had received from another manager on 09.05.2022 and was extremely apologetic about the experience I had suffered regarding the BURNT AND CRISPY PIZZA. I accepted his apology wholeheartedly as he clearly understood my dismay regarding the poor service I had experienced and assured me that if I decided to order again my pizzas would be of the standard that it is expected to be and I would also get this order on the house. On 05.06.2022, I decided to take up the free offer and spoke to Ayoub (I hope the spelling is correct and informed him of the offer I had been given by Lee. He was helpful and reassured me that he would ensure that my pizzas would be of the standard that is expected of Papa Johns. My delivery was on time and handed over by a polite delivery person. When I opened the box that held the double pepperoni pizza with no cheese, I immediately rang Papa Johns. I was unable to speak to Ayoub but left him a message, “Tell Ayoub THANK you very much the PIZZA IS PERFECT.” Both Lee and Ayoub had kept their promise. To be frank the FREE pizza was so much better than the PAID FOR pizza. Just goes to show that ALLERGN SUFFERERS CAN HAVE GREAT PIZZA’S TOO if the time is taken to make sure they are baked perfectly to the right texture and are also delicious to eat. Thanks Lee and Ayoub for great customer service and restoring my faith in you. So, rather than losing a customer you have maintained one so long as the same standard remains. :