Terrace At The Dilly - London

The personal was really nice, but I am deeply disappointed that it was both my daughter's birthdays 2 and 3 years old and nothing special was done for her and I felt that it was altogether admitted. the lift didn't work when we had the buggy. I just thought I should go somewhere else.

The peter Rabbit-Hochtee was incredibly delicious and beautifully presented. what a fun experience in london! the dilly solarium is beautiful and independent of the weather you can sit under the sky and feel like outside. mango tee is also fabulous. recommend to everyone and especially those with children.

The afternoon was so sweet, but the service was not as expected for the five-star hotel. it takes a long time to serve the food, and also, waiter often forget that we order.

The food was absolutely delicious. However the restaurant itself felt very stressful and not a calming experience. It seemed like the manager was very angry and kept shouting at staff in a rude manner and other staff were ranting in the middle of the restaurant. A kind young gentleman who seemed pretty new/delivered our afternoon tea was so polite and could not fault him. I would not return due to the service here.

The food was overall very nice, especially scones. However, I would have expected more sandwiches or savoury options.The service was not good at all. The meals all came out at very different times so kids had almost finished by the time adults arrived. We also had to ask 3 times for the drinks, which didn't arrive until much later. we also weren't offered any refills on tea, which I would expect with an afternoon tea this price. Having said that, the staff were pleasant and apologetic about the service, but no compensation or discount offered.