Gringos - London Rd, Salisbury

Tried to order online and the order was showing as pending and were not sure if the order had gone through. Walked to the store to check, told the order had not gone through. Out through the order for us and cost £7 more than before despite still collecting . Questioned why (despite the man serving having seen our attempts to order with pending card payments) and would not honour the same price. Was unhelpful, rude and charged us more for the exact same thing. We are returning customers but won’t be returning this time as the service was not good. Just to add , despite them reassuring us that our original order had not gone through, upon checking the bank account a few days later , we were actually charged twice for the meal after all. Service: Take out Meal type: Dinner Price per person: £20–30 Service: 1 Atmosphere: 1

When we first got the menu through the door everything sounded amazing. However after the order was placed it took OVER 2 hours, even after calling multiple times when the food will arrive it took them 1 hour to actually start cooking the food. For reference we ordered a family platter for 4 people and an extra packet of chips. After we received the order we had discovered we were missing 2 out of the 4 chips and the salad size was more a garnish. The chips tasted good although the portion was small and chicken was fine and the lamb ribs had no meat although they tasted good. We then called about the missing chips the person on the phone was very rude and didn't believe we were missing food. Don't not recommend as delivery was wrong and food had small portions. Service: Delivery Meal type: Dinner Price per person: £10–20 Food: 2 Service: 1 Atmosphere: 1

Had a great meal with the chicken and cheese quesadilla and the lamb.

Amazing chicken Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Gringos Chicken Burrito Meal

Great food, great service Service: Dine in Meal type: Lunch Price per person: £60–70