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Contribuisci feedbackExcellent food! The pizza was fantastic. Service: Dine-in. Meal type: Lunch. Food rating: 5/5. Service rating: 5/5. Recommended dish: Cheese Pizza.
Customer service is an essential component of any business, shaping how patrons view a company and significantly impacting its success. Unfortunately, some experiences can leave a lasting negative impression, especially when they involve discriminatory behavior. In this review, I want to share a disappointing incident we encountered at a local pizza restaurant, highlighting the unprofessional and racially biased service we faced. During our visit with our children, we were dismayed to be treated with a level of disrespect that was alarming. The server's indifferent demeanor and discriminatory behavior created an unmistakable atmosphere of prejudice. From the moment we arrived, it felt as if we were being treated as less than human. Our requests were ignored, and we were not even offered basic necessities like water or utensils. This neglect was even more glaring when we noticed the server engaging warmly with other customers, which only highlighted how unfortunate our experience was. When we raised our concerns with management, seeking an explanation for the treatment we received, we were told that the server was simply overwhelmed by her workload. While we understand that busy times can pose challenges, this excuse was inadequate, as it completely overlooked the discriminatory conduct that extended beyond just poor service. In summary, our experience at this pizza restaurant raises serious concerns about their commitment to customer service and, more alarmingly, the existence of discriminatory practices within their establishment. The treatment we received was unacceptable, tarnishing what should have been a delightful outing with our family. It is vital for businesses to foster an inclusive and welcoming environment for everyone, regardless of race or background. This incident serves as a crucial reminder of the need to confront discrimination while nurturing a culture of respect and inclusivity in all enterprises. For real improvements to occur, it is essential for management to take action to address these issues and ensure that no one else has to endure such a troubling experience in the future.
This was an amazing place with great environment! The service and food was outstanding. The pizza was amazing! And the waitress Nancy and Rico the pizza guy are amazing Service: Dine in Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Cheese Pizza
I travel a fair amount and I eat out a lot. This place makes me feel like I'm in 2002 and I mean that in the best way. The service was outstanding, the pizza was delicious, and I would go back regularly if I lived closer. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sicilian Pizza, Cheese Pizza
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