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Contribuisci feedbackIf I could leave a zero stars I would. Were to start, we live 30 minutes one way from here. Last time we went our food was all UNDERCOOKED. And not meat in our meal, we called and started off is we don’t want money back just want to call and let them know. They thanked us for letting them know and they take care of it. Fast forward today, we said we’ll give it another try BAD DECISION. We get home ready to enjoy our cheat day and can’t eat anything we order minus one thing. Again we live 30 minutes away, only thing we can eat was the beef lo mein that only had 2 pieces of meet in the entire thing. Sweet and sour chicken for our daughter was so over cooked the meet was rubber. Her chicken fried rice was way undercooked that you heard the crunch as if she was trying to eat uncooked raw rice. Crab Rangoons were also so over cooked the stuffing was hard and not creamy. After just spending $44 on food we can’t eat minus one thing. So we called they explained our issue and they said we needed to drive back to have it remade, we both work early and have a daughter who’s in bed by 7:30, not going to happen a hour and half drive for food. Told him I’d be willing to send videos and pictures because I have to now cook dinner for my daughter so she can go to bed. He said no that he can give a $10 credit for $44 of food we can’t eat minus $10 worth of food that has no meat. Pictures so the two pieces of meat it came with and them to the side while I’m moving the food around to show NO MEAT. Over cooked sweet and sour if you can’t tell the meat is WAY OVER COOKED to where you drop it on the counter it just breaks to pieces. I’m not the one to complain but this is now our second time and have heard others complain as well. And the first we had a problem we did want money back but to tell them to help fix the problem but here we are today with the same problem. I will never eat here again. I recommend driving to Minooka by jewel to get your Chinese cheaper, bigger bigger portions and never have had a problem from there. Do not get your food from here.
It was awful the waiter , did not greet us, the we ordered drinks , waited for that, 20 min,. The he disappeared, the cook came in with our food, got us drinks , then the waiter showed up with our food , the rice was hard not cooked all the way, egg roll was bad only cabbage in it , I told the waiter abbout the place , I told him this place was not what I exported b you
We went for first time the waiter was not friendly , did not say hello or greet us, he disappeared from the room , left us waiting, then the cook brought out our food , gave us our drink, I complained the rice was not cooked it was hard he did not care , or say anything about it I rate this a 2 , I will not return to New China Restaurant. The egg roll only had cabbage in it ,rice was not cooked, I won't go back , worst food I ever had.
*Highly Recommend* *Food Was HOT Fresh* *Best Orange Chicken* *Great Prices* We've visited several Chinese restaurants however this one is by far the very best we've ever been to. The servers are all very nice and friendly and help each other, they pay attention to drinks that need refills before running out, they bring food piping Hot and the flavors are absolutely the best we've ever had especially the orange chicken. We will definitely be returning to this location again in the future.
Live locally, thought restaurant may show promise but just another joint trying to push off mediocre food as cuisine. Very disappointing