Panda Express - Los Angeles

Incredibly rude and disregarding big lady line worker. This occurred today at around 6 o clock where I asked for black pepper angus steak and white rice but the steak was out and I was okay with waiting. I waited around 18 minutes which I had no problem with, but the utter disregard of my bowl when I noticed that steak had been refilled well over a while ago considering there was now a little portion left after people had been coming in and ordering, yet I was never once called to pick up my bowl that I was waiting on. When I asked what happened to my bowl showing the receipt to the same line worker that told me to wait for the steak originally, didn’t even apologize, much less make eye contact with me. She even proceeded to make it incorrectly with the wrong side before I had told her that wasn’t apart of my bowl and when she was finished she just slid my bowl across the glass in a rude way with the little portion of the steak that was left. I saw she had no problem communicating and chatting very much with her coworkers, so I wonder what made this part of her job so difficult.

Do not order from here. They always, ALWAYS forget the soy sauce, hot sauce and utensils here on purpose. Even though it says it on my online order receipt. See attached. Guess the owner is cheap and thinks people won 't notice. Will never ever order from this location

Worst customer service do not know how to take care of paying customers!

I believe this store's management need to reevaluate what time they want to close and when they should stop preparing food for the customers. Today the fifth time i attempt to get food from 8:30-8:40 and there is absolutely nothing left. Everyone is on clean up duty , duties that should be taken care of after hours. Now you either schedule your employees correctly and have than work an extra half hour to clean or you close at 8:30pm to accommodate everyone but please do not mislead the public nor waste there time.

The drink machine is not working, leaving you only with the option of buying bottled drinks if you want water. The water AND the soda were $3.10 plus tax each even though the advertised price on the list of items at the top was $2.50 $2.80. I suspect the store is trying to scam customers. Avoid if you can.