Mc Alister's Deli - Louisville

Friendly and quick service, but the portion size for the "choose 2" option was small and not worth the price.

I enjoy visiting this McAlister's with my family because they offer a range of healthier options, including soups, sandwiches, and salads. The last time we went, I had a delicious club sandwich with turkey, bacon, and all the toppings. My wife opted for a tasty salad, while the kids had a great macaroni and cheese meal that they really enjoyed.

I ordered delivery for my workplace and they forgot two bags of chips. It wasn't a big deal, so I called them to let them know. They assured me they would bring the chips right over. I repeated my address and waited. An hour later, there was still no sign of the chips. When I called back, the staff member informed me that she had left the chips at the desk in the wrong building. She seemed to have an attitude and claimed that I had given her the wrong address. I requested to speak to a manager, but she had the same dismissive attitude. The manager said it was my fault and indicated they wouldn't be sending anyone back to resolve the issue. Instead, they offered me two bags of chips with my next order. I expressed my dissatisfaction with her and the staff's attitude and let them know we won't be ordering from them again. I work in a doctor's office, and we were hoping for a nice lunch amid the pandemic chaos. We used to order from this restaurant weekly, but that will no longer be the case.

This is a lovely place with a fantastic team, and the food is, as usual, outstanding! The white chicken chili was incredible!

Food is great. Service was good and has outside seating.