Mcdonald's - Louisville

We waited for 20 minutes in the drive-thru, only to find out that the first window was closed. We had to switch to the other drive-thru and wait even longer. The staff seemed disinterested and were causing a traffic jam on the main road. It was a terrible experience.

I was very disappointed with my experience at this McDonald's today. I ordered 2 McChickens but only received one after my number was called in the restaurant. Additionally, the sandwich I did receive was made incorrectly even though I had paid for 2. I tried to contact the restaurant to resolve the issue but received no response. As a result, I will be boycotting this location and McDonald's in general because of this negative experience.

I've used mobile ordering about 6 times since downloading the app. Tonight for my birthday my husband and I ordered 80 nuggets, 4 cheese burgers, a big Mac, and sauce for the nuggets at 7:29 i picked up the food. After leaving I found that we were only given 40 nuggets and the burgers. So I went back at 8:09. By the time I pulled up to the window and told I'll have to find the order, pull into the handicap parking from the manager at 8:15pm. I had to tell him at least twice what my order was orginally. That I was just there like 30-45 minutes ago. And that that it was a moblie order.Then after waiting til 8:30pm I was told that all I could see was 30 nuggets, 20 nuggets, and 40 nuggets So I told him my order again and what I was missing for the 4th time at this point. And he said he couldn't find the mobile order. But never said my full order that I got back to me. Just that all he found was 30 nuggets, 20 nuggets, and 40 nuggets"So with half of my food, out 14 dollars now, and just wanting to go home. I said okay and just left. This is ridiculous, and I get that it's just mcdonalds, nothing to crazy. And i hate leaving bad reviews But it's just the fact that I ordered the food, had the receipt, and then was told that I couldn't get what I paid for.

I went this morning my hamburger ? it wasn’t well done the person who taking orders I think he was sleeping or something.. i asking for my receipt he said i threw it into garbage.. i was like really? And he didn’t gave me a new one I hate doing this but.. I have to I wasn’t happy with my food at all.. sorry no sorry ?

I only gave them 4 stars because it was 12:30 a.m. and i had just got off work and was craving an Caramel Frappe. Delicious.. Fixed that craving right up.