Mcdonald's - Louisville

We waited for 20 minutes in the drive-thru, only to find out that the first window was closed. We had to switch to the other drive-thru and wait even longer. The staff seemed disinterested and were causing a traffic jam on the main road. It was a terrible experience.

I was very disappointed with my experience at this McDonald's today. I ordered 2 McChickens but only received one after my number was called in the restaurant. Additionally, the sandwich I did receive was made incorrectly even though I had paid for 2. I tried to contact the restaurant to resolve the issue but received no response. As a result, I will be boycotting this location and McDonald's in general because of this negative experience.

Trash. don't go here. coworkers are stupid and rude! no problem to use the 4 cars in front of me, but let me put ten minutes in the menu without saying anything while the load should be open. all employees are in the dining room area. sad! the request management would do something to fix that. I will never go to this place again.

During my experience at this restaurant, I encountered some issues. The employee at the drive-thru window had no uniform on and spilled my drink on my hand. They also forgot to include the top bun on my burger. Overall, the service was disappointing and I felt like I didn't get my money's worth.

I've used mobile ordering about 6 times since downloading the app. Tonight for my birthday my husband and I ordered 80 nuggets, 4 cheese burgers, a big Mac, and sauce for the nuggets at 7:29 i picked up the food. After leaving I found that we were only given 40 nuggets and the burgers. So I went back at 8:09. By the time I pulled up to the window and told I'll have to find the order, pull into the handicap parking from the manager at 8:15pm. I had to tell him at least twice what my order was orginally. That I was just there like 30-45 minutes ago. And that that it was a moblie order.Then after waiting til 8:30pm I was told that all I could see was 30 nuggets, 20 nuggets, and 40 nuggets So I told him my order again and what I was missing for the 4th time at this point. And he said he couldn't find the mobile order. But never said my full order that I got back to me. Just that all he found was 30 nuggets, 20 nuggets, and 40 nuggets"So with half of my food, out 14 dollars now, and just wanting to go home. I said okay and just left. This is ridiculous, and I get that it's just mcdonalds, nothing to crazy. And i hate leaving bad reviews But it's just the fact that I ordered the food, had the receipt, and then was told that I couldn't get what I paid for.