Papa Johns Pizza - Loves Park

I recommend avoiding orders on Tuesdays and Sundays, as you might feel like a second-class customer. Unfortunately, Kat seems to lack knowledge about customer service.

They can do better. I've to Papa John before. I was at the drive by window, rang the bell a number of times, finally had to knock hard on the glass window

Ordering went to call center. Call center got the order wrong. No personal service anymore. If you're trying to save money you just lost a customer and anybody else I talk to. It makes a difference if you're a franchise and you can actually talk to somebody at the restaurant picking up from. I don't need to be talking from somebody from India to order my pizza.

Hank the General Manager is a Super Star! He is the most welcoming, polite, friendly, and professional manager I have experienced with EVER! The pizza is always Hot, Fresh and AWESOME every time. Hank makes sure to ask if I need extras like plates, napkins, or sauces each time I come in to pick up my order. This Papa John's is the best by far compared to any of the other stores or competition like Pizza Hut that I have experienced with. Keep up the Amazing work and delicious food you provide me. Hook line and sinker... I'll be back next week if not by this weekend.

I had a disappointing experience at this restaurant due to the poor customer service and an unfriendly manager. Overall, it was a terrible place, and it seems like they simply don't value their customers.